Emotional intelligence has been described as the ability to identify and manage your own emotions and those of other people. It incorporates areas such as self-awareness, self-regulation, motivation, empathy and social skills.
In this course we'll look at these elements in detail, providing clear explanations of the concepts, and useful tips and exercises aimed at aiding you to acquire or develop them. We’ll also consider how they can be put into practice in real-life situations.
As you develop the capacity to better recognise and understand your own emotions, you'll find it easier to appreciate how others are feeling, improving how you communicate and helping your personal and professional relationships to flourish.
Does that sound good? Then let's get things started!
Career Development
In today's world, it has become a bedrock of building good relationships and becoming a good leader.
The fundamental elements that make up emotional intelligence are:
- self-awareness
- self-regulation
- empathy
- motivation
- social skills
These elements can help you throughout your career and wherever you sit in an organisational structure, as well as in life generally.
Emotional intelligence is the pathway to increased innovation and job satisfaction.
Course Review
"Simply, this course is for any individual who would like to build better relatioships."
- Module objective
- What is emotional intelligence?
- The five key elements of emotional intelligence
- Self-Awareness
- 1. Emotional awareness
- 2. Self-assessment
- 3. Self-confidence
- Module summary
- Module objective
- Self-Regulation
- 1. Self-control
- 2. Trustworthiness
- 3. Adaptability
- Self-Motivation
- 1. Personal drive to achieve
- 2. Commitment to goals
- 3. Initiative
- 4. Resilience
- Module summary
- Module objective
- Empathy
- Understanding others
- Developing others
- Social Skills
- 1. Persuasion and influencing skills
- 2. Communication skills
- 3. Conflict management skills
- 4. Leadership skills
- 5. Change management skills
- 6. Building relationships
- 7. Cooperation and teamwork
- The emotional intelligence cycle
- Module summary
- Module objective
- 1. How leaders use emotional intelligence
- 2. Teaching young people emotional intelligence skills can equip them to succeed both academically and socially
- 3. Social work emotional intelligence initiatives in the UK: Five examples
- Module summary
- Take the End of Course Assessment and get rewarded with your Accredited Certificate
- Constantly develop yourself
- TEFL Fullcircle
- My Five-Point Personal Development Plan

RM
Robert M
Great course so far! The material is presented well and the course is very informative!
YI
Yvette I
Excellent course. The staff members are very friendly and supportive. I highly recommend this course to anyone interested in becoming a TEFL teacher.